Communication
Business Communication and Professional Writing
Business Communication and Professional Writing
A 3 days programme on business communication and professional writing for communication professionals, focused on business writing, email etiquette, and immediate workplace application.
Start date
Date to be confirmed
Duration
3 days
Location
Bangkok, Thailand
Rating
4.9 / 5
Communication
Business Communication and Professional Writing
Dates & venues
1 scheduled delivery from the live catalogue
No upcoming dates are currently scheduled for this programme.
Dates to be confirmed
Pending confirmationDate to be confirmed
Legacy schedule: month=10, day=17, year=unknown
Bangkok, Thailand · 3 days · $1,150
Programme essentials
Level
Foundation
Language
English
Certificate
BCTCI Certificate of Completion
Group size
Up to 13
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About this course
Business Communication and Professional Writing is a 3-day foundation programme designed for specialists and managers working in Communication. The course builds practical capability in Business Communication, Professional Writing, and Email Etiquette, using consultant-led workshops, real organisational cases, and tools you can apply immediately after the classroom. Participants leave with a structured implementation plan aligned to their role and to organisational priorities.
Learning objectives
What participants will be able to do after the programme.
- Explain the core principles, standards, and decision points that underpin Business Communication and Professional Writing.
- Apply practical frameworks for Business Communication to realistic workplace scenarios.
- Diagnose performance gaps and select the right tools for Professional Writing.
- Design an implementation roadmap that connects Business Writing with measurable results.
- Communicate recommendations clearly to colleagues, executives, and external partners.
- Evaluate risks, trade-offs, and quality criteria related to Email Etiquette.
Personal impact
How this programme develops the individual professional.
- Gain confidence handling complex business communication issues without waiting for specialist support.
- Strengthen your professional credibility when advising managers and stakeholders on business writing.
- Expand your toolkit for professional writing with methods you can use in the next working week.
- Build a personal action plan that links new skills to your current responsibilities and career goals.
Organizational impact
Benefits your organisation gains from this training.
- Improve consistency and quality of business communication practice across teams and units.
- Reduce rework, delays, and compliance gaps through clearer email etiquette processes.
- Enable knowledge transfer so communication capability does not sit with a single individual.
- Support organisational strategy with practical tools for email etiquette and performance follow-up.
Programme outline
Day-by-day structure of the classroom sessions.
- 1
Day 1
Foundations of Business Communication
- 1Context, challenges, and success criteria for Business Communication and Professional Writing
- 2Core concepts and language of Business Communication
- 3Diagnostic exercise using participants’ real work situations
- 2
Day 2
Professional Writing
- 1Tools and methods for Professional Writing
- 2Applying Business Writing and Email Etiquette in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 3
Day 3
Integration, practice, and workplace action planning
- 1Integrated case or simulation drawing on the full programme
- 2Peer review of draft workplace solutions
- 3Personal and organisational action plans, next steps, and certification briefing
Training methodology
How learning is delivered in the classroom.
- Facilitated workshops with executive-level discussion
- Role-plays, coaching conversations, and behavioural practice
- Case studies drawn from public, corporate, and development settings
- Peer learning and structured reflection
- Personal leadership or communication action planning
- Classroom delivery with collaborative activities and direct facilitator coaching
Main takeaways
Key outcomes participants leave with.
- Takeaway 1A practical working knowledge of Business Communication and Professional Writing
- Takeaway 2Ready-to-use approaches for Business Writing and Email Etiquette
- Takeaway 3Applied competence in Report Writing
- Takeaway 4Applied competence in Email Etiquette
- Takeaway 5Applied competence in Business Writing
- Takeaway 6Templates, checklists, or decision aids for business communication
- Takeaway 7A 30–90 day implementation plan agreed during the programme
Course essentials
Key facts for planning attendance and registration.
- Duration
- 3 days
- Format
- Classroom
- Level
- Foundation
- Location
- Bangkok, Thailand
- Language
- English
- Certification
- BCTCI Certificate of Completion
- Prerequisites
- Open to professionals with relevant experience
- Class size
- 13
- Delivery
- Classroom
Course Brochure
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We will contact you by email (and WhatsApp if provided) once it is ready.
Training Materials
Download course handouts, slides, and reference documents shared by your trainer.
Course Questionnaire
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