Communication
Communication and Relationship Management Skills
Communication and Relationship Management Skills
Communication and Relationship Management Skills is a 5 Days executive education programme delivered in Istanbul, Turkiye. Practical frameworks, case studies, and facilitator-led workshops help participants apply learning at work.
Start date
26 April 2027
Duration
5 Days
Location
3 venues
Rating
0.0 / 5
Communication
Communication and Relationship Management Skills
Dates & venues
7 scheduled deliveries from the live catalogue · 3 upcoming, 4 past
Upcoming dates
Open for registration26 April 2027
27 December 2027
27 December 2027
Past dates
Already completedThese deliveries have already taken place and are shown for catalogue history only.
15 November 2023
Past dateIstanbul, Turkiye5 Days · $1,790
10 November 2024
Past dateIstanbul, Turkiye5 Days · $1,990
14 July 2025
Past dateIstanbul, Turkiye5 Days · $2,790
27 April 2026
Past dateIstanbul, Turkiye5 Days · $2,990
Programme essentials
Level
Professional
Language
English
Certificate
BCTCI Certificate of Completion
Group size
Up to 12
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About this course
Communication and Relationship Management Skills is a 5-day professional programme designed for specialists and managers working in Communication. The course builds practical capability in Communication, Relationship Management Skills, and Accommodation, using consultant-led workshops, real organisational cases, and tools you can apply immediately after the classroom. Participants leave with a structured implementation plan aligned to their role and to organisational priorities.
Learning objectives
What participants will be able to do after the programme.
- Explain the core principles, standards, and decision points that underpin Communication and Relationship Management Skills.
- Apply practical frameworks for Communication to realistic workplace scenarios.
- Diagnose performance gaps and select the right tools for Relationship Management Skills.
- Design an implementation roadmap that connects Lunch & Refreshment with measurable results.
- Communicate recommendations clearly to colleagues, executives, and external partners.
- Evaluate risks, trade-offs, and quality criteria related to Accommodation.
Personal impact
How this programme develops the individual professional.
- Gain confidence handling complex communication issues without waiting for specialist support.
- Strengthen your professional credibility when advising managers and stakeholders on lunch & refreshment.
- Expand your toolkit for relationship management skills with methods you can use in the next working week.
- Build a personal action plan that links new skills to your current responsibilities and career goals.
Organizational impact
Benefits your organisation gains from this training.
- Improve consistency and quality of communication practice across teams and units.
- Reduce rework, delays, and compliance gaps through clearer accommodation processes.
- Enable knowledge transfer so communication capability does not sit with a single individual.
- Support organisational strategy with practical tools for accommodation and performance follow-up.
Programme outline
Day-by-day structure of the classroom sessions.
- 1
Day 1
Foundations of Communication
- 1Context, challenges, and success criteria for Communication and Relationship Management Skills
- 2Core concepts and language of Communication
- 3Diagnostic exercise using participants’ real work situations
- 2
Day 2
Relationship Management Skills
- 1Tools and methods for Relationship Management Skills
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 3
Day 3
Relationship Management Skills
- 1Tools and methods for Relationship Management Skills
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 4
Day 4
Relationship Management Skills
- 1Tools and methods for Relationship Management Skills
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 5
Day 5
Integration, practice, and workplace action planning
- 1Integrated case or simulation drawing on the full programme
- 2Peer review of draft workplace solutions
- 3Personal and organisational action plans, next steps, and certification briefing
Training methodology
How learning is delivered in the classroom.
- Facilitated workshops with executive-level discussion
- Role-plays, coaching conversations, and behavioural practice
- Case studies drawn from public, corporate, and development settings
- Peer learning and structured reflection
- Personal leadership or communication action planning
- Classroom delivery with collaborative activities and direct facilitator coaching
Main takeaways
Key outcomes participants leave with.
- Takeaway 1A practical working knowledge of Communication and Relationship Management Skills
- Takeaway 2Ready-to-use approaches for Lunch & Refreshment and Accommodation
- Takeaway 3Applied competence in Exposure Visit
- Takeaway 4Applied competence in Accommodation
- Takeaway 5Applied competence in Lunch & Refreshment
- Takeaway 6Templates, checklists, or decision aids for communication
- Takeaway 7A 30–90 day implementation plan agreed during the programme
Course essentials
Key facts for planning attendance and registration.
- Duration
- 5 Days
- Format
- Classroom
- Level
- Professional
- Location
- Istanbul, Turkiye
- Language
- English
- Certification
- BCTCI Certificate of Completion
- Prerequisites
- Open to professionals with relevant experience
- Class size
- 12
- Delivery
- Classroom
Course Brochure
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We will contact you by email (and WhatsApp if provided) once it is ready.
Training Materials
Download course handouts, slides, and reference documents shared by your trainer.
Course Questionnaire
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