Communication
Interpersonal Communication for Leaders
Interpersonal Communication for Leaders
A 2 days programme on interpersonal communication for leaders for communication professionals, focused on active listening, difficult conversations, and immediate workplace application.
Start date
Date to be confirmed
Duration
2 days
Location
Hybrid
Rating
4.6 / 5
Dates & venues
1 scheduled delivery from the live catalogue
No upcoming dates are currently scheduled for this programme.
Dates to be confirmed
Pending confirmationDate to be confirmed
Legacy schedule: month=4, day=19, year=unknown
Hybrid · 2 days · $1,900
Programme essentials
Level
Advanced
Language
English
Certificate
BCTCI Certificate of Completion
Group size
Up to 18
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About this course
Interpersonal Communication for Leaders is a 2-day advanced programme designed for specialists and managers working in Communication. The course builds practical capability in Interpersonal Communication, Leaders, and Difficult Conversations, using consultant-led workshops, real organisational cases, and tools you can apply immediately after the classroom. Participants leave with a structured implementation plan aligned to their role and to organisational priorities.
Learning objectives
What participants will be able to do after the programme.
- Explain the core principles, standards, and decision points that underpin Interpersonal Communication for Leaders.
- Apply practical frameworks for Interpersonal Communication to realistic workplace scenarios.
- Lead teams under pressure using practical communication, coaching, and decision routines.
- Design an implementation roadmap that connects Active Listening with measurable results.
- Communicate recommendations clearly to colleagues, executives, and external partners.
- Evaluate risks, trade-offs, and quality criteria related to Difficult Conversations.
Personal impact
How this programme develops the individual professional.
- Stay composed and effective when leading through ambiguity, conflict, or high expectations.
- Strengthen your professional credibility when advising managers and stakeholders on active listening.
- Expand your toolkit for leaders with methods you can use in the next working week.
- Build a personal action plan that links new skills to your current responsibilities and career goals.
Organizational impact
Benefits your organisation gains from this training.
- Improve consistency and quality of interpersonal communication practice across teams and units.
- Reduce rework, delays, and compliance gaps through clearer difficult conversations processes.
- Enable knowledge transfer so communication capability does not sit with a single individual.
- Support organisational strategy with practical tools for difficult conversations and performance follow-up.
Programme outline
Day-by-day structure of the classroom sessions.
- 1
Day 1
Foundations of Interpersonal Communication
- 1Context, challenges, and success criteria for Interpersonal Communication for Leaders
- 2Core concepts and language of Interpersonal Communication
- 3Diagnostic exercise using participants’ real work situations
- 2
Day 2
Integration, practice, and workplace action planning
- 1Integrated case or simulation drawing on the full programme
- 2Peer review of draft workplace solutions
- 3Personal and organisational action plans, next steps, and certification briefing
Training methodology
How learning is delivered in the classroom.
- Facilitated workshops with executive-level discussion
- Role-plays, coaching conversations, and behavioural practice
- Case studies drawn from public, corporate, and development settings
- Peer learning and structured reflection
- Personal leadership or communication action planning
- Blended classroom and virtual activities with the same practical outcomes
Main takeaways
Key outcomes participants leave with.
- Takeaway 1A practical working knowledge of Interpersonal Communication for Leaders
- Takeaway 2Ready-to-use approaches for Active Listening and Difficult Conversations
- Takeaway 3Applied competence in Influence
- Takeaway 4Applied competence in Difficult Conversations
- Takeaway 5Applied competence in Active Listening
- Takeaway 6Templates, checklists, or decision aids for interpersonal communication
- Takeaway 7A 30–90 day implementation plan agreed during the programme
Course essentials
Key facts for planning attendance and registration.
- Duration
- 2 days
- Format
- Hybrid
- Level
- Advanced
- Location
- Hybrid
- Language
- English
- Certification
- BCTCI Certificate of Completion
- Prerequisites
- Open to professionals with relevant experience
- Class size
- 18
- Delivery
- Hybrid
Course Brochure
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Training Materials
Download course handouts, slides, and reference documents shared by your trainer.
Course Questionnaire
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