Administration & Office MGT
Operations and Administrative Skills Management
Operations and Administrative Skills Management
Operations and Administrative Skills Management is a 5 Days executive education programme delivered in Bangkok, Thailand. Practical frameworks, case studies, and facilitator-led workshops help participants apply learning at work.
Start date
25 January 2027
Duration
5 Days
Location
6 venues
Rating
0.0 / 5
Administration & Office MGT
Operations and Administrative Skills Management
Dates & venues
23 scheduled deliveries from the live catalogue · 8 upcoming, 15 past
Upcoming dates
Open for registration25 January 2027
15 February 2027
19 April 2027
12 July 2027
16 August 2027
1 November 2027
27 December 2027
27 December 2027
Past dates
Already completedThese deliveries have already taken place and are shown for catalogue history only.
27 January 2023
Past dateBangkok, Thailand5 Days · $1,390
28 February 2023
Past dateBangkok, Thailand5 Days · $1,390
20 July 2023
Past dateBangkok, Thailand5 Days · $1,390
20 October 2023
Past dateTbilisi, Georgia6 Days · $2,290
27 January 2024
Past dateBangkok, Thailand5 Days · $1,490
28 February 2024
Past dateBangkok, Thailand5 Days · $1,490
10 July 2024
Past dateBangkok, Thailand5 Days · $1,490
20 September 2024
Past dateTbilisi, Georgia6 Days · $1,990
20 January 2025
Past dateBangkok, Thailand5 Days · $1,590
10 March 2025
Past dateBangkok, Thailand5 Days · $1,590
30 June 2025
Past dateBangkok, Thailand5 Days · $1,590
8 September 2025
Past dateTbilisi, Georgia6 Days · $2,790
26 January 2026
Past dateBangkok, Thailand5 Days · $1,590
16 February 2026
Past dateBangkok, Thailand5 Days · $1,590
13 July 2026
Past dateTbilisi, Georgia5 Days · $2,790
Programme essentials
Level
Professional
Language
English
Certificate
BCTCI Certificate of Completion
Group size
Up to 12
Need help registering?
About this course
Operations and Administrative Skills Management is a 5-day professional programme designed for specialists and managers working in Administration And Office Mgt. The course builds practical capability in Operations, Administrative Skills Management, and Accommodation, using consultant-led workshops, real organisational cases, and tools you can apply immediately after the classroom. Participants leave with a structured implementation plan aligned to their role and to organisational priorities.
Learning objectives
What participants will be able to do after the programme.
- Explain the core principles, standards, and decision points that underpin Operations and Administrative Skills Management.
- Apply practical frameworks for Operations to realistic workplace scenarios.
- Diagnose performance gaps and select the right tools for Administrative Skills Management.
- Design an implementation roadmap that connects Lunch & Refreshment with measurable results.
- Communicate recommendations clearly to colleagues, executives, and external partners.
- Evaluate risks, trade-offs, and quality criteria related to Accommodation.
Personal impact
How this programme develops the individual professional.
- Gain confidence handling complex operations issues without waiting for specialist support.
- Strengthen your professional credibility when advising managers and stakeholders on lunch & refreshment.
- Expand your toolkit for administrative skills management with methods you can use in the next working week.
- Build a personal action plan that links new skills to your current responsibilities and career goals.
Organizational impact
Benefits your organisation gains from this training.
- Improve consistency and quality of operations practice across teams and units.
- Reduce rework, delays, and compliance gaps through clearer accommodation processes.
- Enable knowledge transfer so administration and office mgt capability does not sit with a single individual.
- Support organisational strategy with practical tools for accommodation and performance follow-up.
Programme outline
Day-by-day structure of the classroom sessions.
- 1
Day 1
Foundations of Operations
- 1Context, challenges, and success criteria for Operations and Administrative Skills Management
- 2Core concepts and language of Operations
- 3Diagnostic exercise using participants’ real work situations
- 2
Day 2
Administrative Skills Management
- 1Tools and methods for Administrative Skills Management
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 3
Day 3
Administrative Skills Management
- 1Tools and methods for Administrative Skills Management
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 4
Day 4
Administrative Skills Management
- 1Tools and methods for Administrative Skills Management
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 5
Day 5
Integration, practice, and workplace action planning
- 1Integrated case or simulation drawing on the full programme
- 2Peer review of draft workplace solutions
- 3Personal and organisational action plans, next steps, and certification briefing
Training methodology
How learning is delivered in the classroom.
- Consultant-led interactive workshops with practical frameworks
- Real-world case studies and facilitated group discussion
- Exercises designed around participants’ actual workplace challenges
- Peer exchange across organisations and sectors
- Action planning and post-course reference materials
- Classroom delivery with collaborative activities and direct facilitator coaching
Main takeaways
Key outcomes participants leave with.
- Takeaway 1A practical working knowledge of Operations and Administrative Skills Management
- Takeaway 2Ready-to-use approaches for Lunch & Refreshment and Accommodation
- Takeaway 3Applied competence in Exposure Visit
- Takeaway 4Applied competence in Accommodation
- Takeaway 5Applied competence in Lunch & Refreshment
- Takeaway 6Templates, checklists, or decision aids for operations
- Takeaway 7A 30–90 day implementation plan agreed during the programme
Course essentials
Key facts for planning attendance and registration.
- Duration
- 5 Days
- Format
- Classroom
- Level
- Professional
- Location
- Bangkok, Thailand
- Language
- English
- Certification
- BCTCI Certificate of Completion
- Prerequisites
- Open to professionals with relevant experience
- Class size
- 12
- Delivery
- Classroom
Course Brochure
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Training Materials
Download course handouts, slides, and reference documents shared by your trainer.
Course Questionnaire
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