Communication
Professional Business Communication & Interpersonal Excellence
Professional Business Communication & Interpersonal Excellence
Professional Business Communication & Interpersonal Excellence is a 5 Days executive education programme delivered in Bangkok, Thailand. Practical frameworks, case studies, and facilitator-led workshops help participants apply learning at work.
Start date
14 December 2026
Duration
5 Days
Location
6 venues
Rating
0.0 / 5
Communication
Professional Business Communication & Interpersonal Excellence
Dates & venues
15 scheduled deliveries from the live catalogue · 11 upcoming, 4 past
Upcoming dates
Open for registration14 December 2026
11 January 2027
21 June 2027
2 August 2027
6 September 2027
13 September 2027
27 September 2027
4 October 2027
11 October 2027
13 December 2027
13 December 2027
Past dates
Already completedThese deliveries have already taken place and are shown for catalogue history only.
3 August 2026
Past dateBangkok, Thailand5 Days · $1,290
7 September 2026
Past dateBangkok, Thailand5 Days · $1,290
5 October 2026
Past dateBangkok, Thailand5 Days · $1,290
12 October 2026
Past dateBangkok, Thailand5 Days · $1,290
Programme essentials
Level
Professional
Language
English
Certificate
BCTCI Certificate of Completion
Group size
Up to 12
Need help registering?
About this course
Professional Business Communication & Interpersonal Excellence is a 5-day professional programme designed for specialists and managers working in Communication. The course builds practical capability in Professional Business Communication, Interpersonal Excellence, and Accommodation, using consultant-led workshops, real organisational cases, and tools you can apply immediately after the classroom. Participants leave with a structured implementation plan aligned to their role and to organisational priorities.
Learning objectives
What participants will be able to do after the programme.
- Explain the core principles, standards, and decision points that underpin Professional Business Communication & Interpersonal Excellence.
- Apply practical frameworks for Professional Business Communication to realistic workplace scenarios.
- Diagnose performance gaps and select the right tools for Interpersonal Excellence.
- Design an implementation roadmap that connects Lunch & Refreshment with measurable results.
- Communicate recommendations clearly to colleagues, executives, and external partners.
- Evaluate risks, trade-offs, and quality criteria related to Accommodation.
Personal impact
How this programme develops the individual professional.
- Gain confidence handling complex professional business communication issues without waiting for specialist support.
- Strengthen your professional credibility when advising managers and stakeholders on lunch & refreshment.
- Expand your toolkit for interpersonal excellence with methods you can use in the next working week.
- Build a personal action plan that links new skills to your current responsibilities and career goals.
Organizational impact
Benefits your organisation gains from this training.
- Improve consistency and quality of professional business communication practice across teams and units.
- Reduce rework, delays, and compliance gaps through clearer accommodation processes.
- Enable knowledge transfer so communication capability does not sit with a single individual.
- Support organisational strategy with practical tools for accommodation and performance follow-up.
Programme outline
Day-by-day structure of the classroom sessions.
- 1
Day 1
Foundations of Professional Business Communication
- 1Context, challenges, and success criteria for Professional Business Communication & Interpersonal Excellence
- 2Core concepts and language of Professional Business Communication
- 3Diagnostic exercise using participants’ real work situations
- 2
Day 2
Interpersonal Excellence
- 1Tools and methods for Interpersonal Excellence
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 3
Day 3
Interpersonal Excellence
- 1Tools and methods for Interpersonal Excellence
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 4
Day 4
Interpersonal Excellence
- 1Tools and methods for Interpersonal Excellence
- 2Applying Lunch & Refreshment and Accommodation in a facilitated case
- 3Group exercise, feedback, and translation to your organisation
- 5
Day 5
Integration, practice, and workplace action planning
- 1Integrated case or simulation drawing on the full programme
- 2Peer review of draft workplace solutions
- 3Personal and organisational action plans, next steps, and certification briefing
Training methodology
How learning is delivered in the classroom.
- Facilitated workshops with executive-level discussion
- Role-plays, coaching conversations, and behavioural practice
- Case studies drawn from public, corporate, and development settings
- Peer learning and structured reflection
- Personal leadership or communication action planning
- Classroom delivery with collaborative activities and direct facilitator coaching
Main takeaways
Key outcomes participants leave with.
- Takeaway 1A practical working knowledge of Professional Business Communication & Interpersonal Excellence
- Takeaway 2Ready-to-use approaches for Lunch & Refreshment and Accommodation
- Takeaway 3Applied competence in Exposure Visit
- Takeaway 4Applied competence in Accommodation
- Takeaway 5Applied competence in Lunch & Refreshment
- Takeaway 6Templates, checklists, or decision aids for professional business communication
- Takeaway 7A 30–90 day implementation plan agreed during the programme
Course essentials
Key facts for planning attendance and registration.
- Duration
- 5 Days
- Format
- Classroom
- Level
- Professional
- Location
- Bangkok, Thailand
- Language
- English
- Certification
- BCTCI Certificate of Completion
- Prerequisites
- Open to professionals with relevant experience
- Class size
- 12
- Delivery
- Classroom
Course Brochure
Not available yetThis course does not have a brochure PDF uploaded yet. Leave your details and our team will follow up.
No brochure file is available for this programme yet. Request one and our team will prepare and send the details to you.
We will contact you by email (and WhatsApp if provided) once it is ready.
Training Materials
Download course handouts, slides, and reference documents shared by your trainer.
Course Questionnaire
Assess your learning progress