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Modern Record Management through SharePoint & Office 365

23 April 2026

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Course

Modern Record Management through SharePoint & Office 365

Date

June 01-05,2026

Venue

Bangkok, Thailand

Investment

1,590 USD

Investment Covers

Training

Training Materials

Hotel Accommodation

Exposure

Breakfast

Lunch

Refreshment

Completion Certificate

 

Course Objectives:

  • Develop a modern, compliant, and efficient records management system using Microsoft 365 tools
  • Understand governance, compliance, and lifecycle management of digital records
  • Leverage SharePoint Online for document control, collaboration, and secure storage
  • Implement automation and AI-driven classification for records
  • Align records management with international standards (ISO 15489, GDPR principles)
  • Enhance organizational transparency, accountability, and audit readiness

Course Outline:

Module 1: Introduction to Modern Records Management

  • Evolution from paper to digital records
  • Key concepts and terminology
  • Importance in modern organizations

Module 2: Records Management Standards & Frameworks

  • ISO 15489 principles
  • Regulatory compliance requirements
  • Governance frameworks

Module 3: Overview of Microsoft 365 Ecosystem

  • Core tools: SharePoint, OneDrive, Teams, Outlook
  • Integration capabilities
  • Licensing and architecture

Module 4: SharePoint Online Fundamentals

  • Sites, libraries, and lists
  • Navigation and structure
  • Permissions basics

Module 5: Designing Information Architecture

  • Metadata vs folder structures
  • Content types
  • Taxonomy planning

Module 6: Document & Records Lifecycle Management

  • Creation, classification, storage
  • Retention and disposition
  • Archiving policies

Module 7: Metadata & Content Types

  • Managed metadata service
  • Creating and applying content types
  • Metadata-driven navigation

Module 8: Records Classification & File Plans

  • Functional classification schemes
  • File plan development
  • Tagging and categorization

Module 9: Retention Policies & Labels

  • Retention labels in Microsoft 365
  • Policy configuration
  • Compliance center usage

Module 10: Records Declaration & Locking

  • Declaring records in SharePoint
  • Immutable records
  • Legal hold scenarios

Module 11: Security & Permissions Management

  • Role-based access control
  • Sensitivity labels
  • Data protection strategies

Module 12: Version Control & Audit Trails

  • Versioning features
  • Audit logs
  • Tracking document changes

Module 13: Workflow Automation with Power Automate

  • Automating approvals
  • Record routing workflows
  • Notifications and alerts

Module 14: Integration with Microsoft Teams

  • Managing records in Teams
  • Collaboration vs recordkeeping
  • Governance challenges

Module 15: OneDrive for Business & Personal Records

  • Individual vs organizational records
  • Synchronization
  • Governance considerations

Module 16: Search & Retrieval Optimization

  • SharePoint search configuration
  • Metadata filtering
  • AI-powered search

Module 17: Compliance & Risk Management

  • Microsoft Purview Compliance Center
  • Risk assessments
  • Audit readiness

Module 18: eDiscovery & Legal Hold

  • eDiscovery processes
  • Case management
  • Litigation readiness

Module 19: Data Governance & Information Protection

  • Data classification policies
  • Sensitivity and encryption
  • Data loss prevention (DLP)

Module 20: Migration from Legacy Systems

  • Migration strategies
  • Data cleansing
  • Change management

Module 21: Records Digitization Strategies

  • Scanning and OCR
  • Digitization workflows
  • Quality assurance

Module 22: AI & Automation in Records Management

  • AI tagging and classification
  • Predictive analytics
  • Copilot capabilities

Module 23: Monitoring & Performance Measurement

  • KPIs for records management
  • Dashboard creation
  • Continuous improvement

Module 24: Change Management & User Adoption

  • Training strategies
  • Stakeholder engagement
  • Resistance management

Module 25: Best Practices & Case Studies

  • Global benchmarks
  • Lessons learned
  • Implementation roadmap

Personal & Organizational Impacts:

Personal Impact:

  • Enhanced digital literacy and technical expertise
  • Improved decision-making through structured information
  • Increased productivity and efficiency
  • Stronger compliance awareness

Organizational Impact:

  • Improved governance and regulatory compliance
  • Reduced operational risks and data breaches
  • Faster information retrieval and decision-making
  • Cost savings through digitization and automation
  • Enhanced transparency and accountability

Training Methodologies:

  • Instructor-led interactive sessions
  • Hands-on practical exercises in SharePoint & Microsoft 365
  • Real-world case studies and simulations
  • Group discussions and peer learning
  • Live demonstrations and system walkthroughs
  • Scenario-based problem solving
  • Pre- and post-training assessments

Essential Takeaways:

  • Ability to design and implement a modern records management system
  • Mastery of SharePoint Online for document and records control
  • Practical knowledge of retention policies and compliance tools
  • Skills to automate workflows using Power Automate
  • Understanding of data governance, security, and risk management
  • Strategic roadmap for digital transformation in records management