Course	PLANNING, ORGANIZING, CONTROLLING & LEADING
Duration	5 Days
Date	June 08-12,2026
Venue	Bangkok, Thailand
Investment	1,590 USD
Email	info@bctci.com
WhatsApp	+66 94 7800 807

COURSE OVERVIEW

Effective organizations are built on strong managerial capabilities in planning, organizing, controlling, and leading. This comprehensive program equips participants with practical frameworks, managerial tools, and leadership competencies required to improve operational performance, manage people effectively, align organizational goals, and create high-performing teams.

The course integrates both strategic and operational management practices suitable for government institutions, NGOs, financial institutions, manufacturing, service industries, education, healthcare, and corporate organizations.

COURSE OBJECTIVES

By the end of this training, participants will be able to:

1. Understand the core functions of management and organizational effectiveness.
2. Develop strategic and operational plans aligned with organizational goals.
3. Strengthen organizational structures and delegation systems.
4. Improve workplace coordination and resource utilization.
5. Apply effective control systems for improved performance.
6. Lead teams confidently in dynamic environments.
7. Strengthen communication and decision-making capabilities.
8. Build high-performing teams and enhance staff productivity.
9. Address workplace challenges through managerial leadership.
10. Manage change, performance, and organizational growth effectively.

PERSONAL & ORGANIZATIONAL IMPACTS

Personal Impacts

Participants will:

• Improve managerial confidence and leadership effectiveness
• Strengthen decision-making capabilities
• Enhance communication and interpersonal skills
• Learn practical planning and prioritization tools
• Improve problem-solving and conflict management abilities
• Increase accountability and workplace productivity
• Strengthen emotional intelligence and leadership confidence

Organizational Impacts

Organizations will benefit through:

• Improved operational efficiency
• Better planning and execution of organizational goals
• Stronger internal coordination and communication
• Enhanced employee productivity and engagement
• Improved performance monitoring and control systems
• Better delegation and resource optimization
• Increased organizational accountability and effectiveness

TRAINING METHODOLOGIES / STRATEGIES

This program uses highly interactive and practical methodologies:

• Expert-led presentations
• Case studies and organizational simulations
• Group discussions and peer learning
• Scenario-based problem solving
• Leadership exercises
• Team-based activities
• Role-playing exercises
• Practical workplace application sessions
• Self-assessment tools
• Action planning workshops

COURSE OUTLINE:

FOUNDATIONS OF MANAGEMENT & STRATEGIC PLANNING

Module 1: Fundamentals of Management

• Understanding management functions
• Planning, organizing, controlling & leading explained
• Characteristics of successful managers
• Management vs leadership

Module 2: Understanding Organizational Goals

• Vision, mission and strategic direction
• Goal setting principles
• Organizational priorities
• Aligning departmental goals

Module 3: Strategic Planning Fundamentals

• Strategic planning concepts
• Short-term vs long-term planning
• Types of organizational plans
• Strategic thinking tools

Module 4: Planning for Results

• SMART objectives development
• Planning frameworks
• Action planning methods
• Work prioritization techniques

Module 5: Decision-Making & Problem Solving

• Decision-making models
• Root cause analysis
• Risk-based planning
• Problem-solving frameworks

ORGANIZING FOR HIGH PERFORMANCE

Module 6: Organizational Structures & Design

• Types of organizational structures
• Departmental coordination
• Reporting relationships
• Chain of command

Module 7: Effective Delegation & Accountability

• Principles of delegation
• Authority and responsibility
• Accountability systems
• Overcoming delegation barriers

Module 8: Resource Planning & Allocation

• Human resource planning
• Financial and operational resource allocation
• Prioritization models
• Efficiency strategies

Module 9: Time Management & Workplace Productivity

• Productivity improvement techniques
• Time prioritization matrix
• Eliminating workplace inefficiencies
• Work scheduling

Module 10: Communication & Coordination

• Effective workplace communication
• Cross-functional collaboration
• Communication barriers
• Building strong coordination systems

CONTROLLING PERFORMANCE & OPERATIONAL EXCELLENCE

Module 11: Fundamentals of Control Systems

• Purpose of organizational control
• Types of control mechanisms
• Monitoring systems
• Management control principles

Module 12: Performance Measurement & KPIs

• Key performance indicators (KPIs)
• Performance tracking systems
• Measuring organizational effectiveness
• Benchmarking tools

Module 13: Risk Management & Corrective Actions

• Identifying workplace risks
• Internal controls
• Preventive measures
• Corrective action planning

Module 14: Budgetary & Operational Controls

• Budget monitoring basics
• Cost control techniques
• Operational performance review
• Financial discipline

Module 15: Quality Assurance & Continuous Improvement

• Quality management fundamentals
• Continuous improvement culture
• Process optimization
• Service excellence

LEADING PEOPLE & BUILDING HIGH-PERFORMANCE TEAMS

Module 16: Leadership Fundamentals

• Leadership styles
• Characteristics of effective leaders
• Situational leadership
• Leadership mindset

Module 17: Motivating Teams for High Performance

• Employee motivation theories
• Building engagement
• Recognition and reward systems
• Creating productive environments

Module 18: Emotional Intelligence in Leadership

• Self-awareness and self-management
• Empathy in leadership
• Managing workplace emotions
• Relationship management

Module 19: Team Building & Collaboration

• Building strong teams
• Team dynamics
• Conflict resolution
• Trust and collaboration

Module 20: Managing Difficult Conversations

• Conflict management techniques
• Workplace negotiations
• Managing underperformance
• Giving constructive feedback

MANAGERIAL EXCELLENCE & LEADING CHANGE

Module 21: Leading Organizational Change

• Change management principles
• Overcoming resistance to change
• Organizational transformation
• Building adaptability

Module 22: Innovation & Continuous Growth

• Strategic thinking for managers
• Encouraging workplace innovation
• Creative problem-solving
• Building resilient organizations

Module 23: Ethical Leadership & Governance

• Ethics in management
• Accountability and transparency
• Governance principles
• Responsible leadership

Module 24: Crisis Management & Resilience

• Managing uncertainty
• Crisis leadership strategies
• Business continuity thinking
• Organizational resilience

Module 25: Action Planning & Leadership Development

• Personal leadership assessment
• Workplace implementation plan
• Building continuous improvement plans
• Professional growth roadmap

COURSE ESSENTIAL TAKEAWAYS

By the end of this program participants will be able to:

• Plan strategically and operationally with confidence
• Organize people and resources effectively
• Strengthen monitoring and control mechanisms
• Lead teams toward higher productivity and performance
• Improve communication and workplace coordination
• Make better managerial decisions
• Build accountability and performance culture
• Resolve workplace conflicts professionally
• Drive organizational improvement and change
• Become more effective, confident, and strategic leaders