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Course |
IMPACT Techniques: Communication, Negotiation, Influencing and Persuasion |
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Duration |
5 Days |
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Date |
July 06-10,2026 |
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Venue |
Bangkok, Thailand |
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Investment |
1,790 USD |
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+66 94 7800 807 |
Course Overview:
In modern organizations, success increasingly depends on a leader’s ability to influence decisions, negotiate effectively, communicate strategically, and persuade stakeholders across diverse cultural and organizational environments.
This executive training program provides participants with advanced impact techniques to strengthen their ability to shape outcomes, build consensus, manage resistance, and drive organizational change through effective communication and negotiation strategies.
Participants will explore behavioral psychology, strategic communication frameworks, negotiation science, and influence mechanisms used by successful leaders, diplomats, and global negotiators.
Course Objectives:
By the end of the program, participants will be able to:
- Apply advanced communication frameworks in high-stakes professional environments
- Master negotiation strategies for complex and multi-party negotiations
- Influence decision-makers and stakeholders without formal authority
- Utilize persuasion techniques rooted in behavioral science and psychology
- Communicate strategically during conflicts, crises, and difficult conversations
- Develop executive presence and credibility in negotiations and leadership settings
- Apply strategic questioning and listening to guide discussions and decisions
- Manage cross-cultural communication and international negotiation environments
- Design effective influence strategies to achieve organizational objectives
Course Outline:
Module 1: Strategic Foundations of Influence and Impact
- Understanding influence dynamics in modern organizations
- The science of persuasion and behavioral economics
- Influence as a leadership competency
Module 2: Strategic Communication Architecture
- Designing communication strategies for complex organizations
- Aligning messaging with organizational strategy
- Communication planning frameworks
Module 3: Executive Communication Mastery
- Communicating with senior leadership and boards
- High-impact executive messaging
- Communication during critical decisions
Module 4: Behavioral Psychology of Influence
- Cognitive biases in decision-making
- Behavioral triggers that shape perceptions
- Psychological drivers of persuasion
Module 5: Emotional Intelligence in High-Impact Communication
- Advanced emotional intelligence for leaders
- Managing emotions in negotiation environments
- Using empathy strategically
Module 6: Strategic Listening and Interpretive Communication
- Advanced listening techniques for leaders
- Extracting hidden interests and concerns
- Interpreting verbal and non-verbal signals
Module 7: Non-Verbal Influence and Leadership Presence
- Body language in leadership communication
- Building authority through presence
- Using voice, posture, and tone effectively
Module 8: Persuasive Communication Frameworks
- Structuring persuasive arguments
- The logic–emotion–credibility model
- Strategic storytelling for influence
Module 9: Building Trust and Credibility
- Trust-building frameworks in leadership
- Reputation and credibility management
- Ethical influence practices
Module 10: Stakeholder Analysis and Influence Mapping
- Identifying key stakeholders
- Power and influence mapping
- Strategic engagement planning
Module 11: Fundamentals of Strategic Negotiation
- Principles of negotiation science
- Interest-based vs position-based negotiation
- Negotiation frameworks used globally
Module 12: Negotiation Planning and Preparation
- Negotiation planning tools and techniques
- Defining BATNA and negotiation leverage
- Setting negotiation objectives
Module 13: Advanced Negotiation Strategies
- Competitive vs collaborative negotiation
- Strategic concession management
- Negotiation tactics used by global leaders
Module 14: Multi-Party and Complex Negotiations
- Negotiating with multiple stakeholders
- Coalition building and alliance management
- Managing complex negotiation dynamics
Module 15: Negotiation Psychology and Behavioral Tactics
- Psychological strategies in negotiation
- Anchoring, framing, and perception management
- Managing emotional negotiations
Module 16: Conflict Management and Resolution Strategies
- Diagnosing organizational conflicts
- Conflict resolution frameworks
- Negotiating during high-conflict situations
Module 17: Influencing Without Authority
- Leading through influence rather than position
- Building informal leadership power
- Influencing cross-functional teams
Module 18: Strategic Persuasion in Decision-Making
- Persuasion techniques for executive decisions
- Presenting proposals to decision-makers
- Gaining support for strategic initiatives
Module 19: Strategic Questioning and Dialogue Management
- Socratic questioning techniques
- Using questions to guide thinking
- Managing discussions and negotiations
Module 20: Managing Resistance and Objections
- Understanding sources of resistance
- Strategies for overcoming objections
- Turning resistance into collaboration
Module 21: High-Impact Presentation and Persuasive Speaking
- Delivering persuasive presentations
- Structuring messages for influence
- Engaging audiences effectively
Module 22: Crisis Communication and Negotiation
- Communicating during organizational crises
- Negotiation strategies during uncertainty
- Maintaining credibility under pressure
Module 23: Cross-Cultural Communication and Global Negotiation
- Cultural intelligence in negotiation
- Managing international stakeholders
- Negotiation styles across cultures
Module 24: Ethical Influence and Responsible Leadership
- Ethical persuasion practices
- Maintaining integrity in negotiations
- Ethical decision-making in leadership
Module 25: Personal Strategic Influence Development
- Designing a personal influence strategy
- Applying impact techniques in leadership roles
- Continuous improvement of negotiation and communication skills
Personal Impact:
Participants will develop the ability to:
- Communicate with confidence and executive authority
- Influence stakeholders and decision-makers effectively
- Conduct high-stakes negotiations successfully
- Manage complex conversations and conflicts
- Build strong professional relationships
- Strengthen leadership presence and credibility
Organizational Impact:
Organizations will gain:
- More effective leadership communication
- Improved negotiation outcomes and partnerships
- Stronger stakeholder engagement
- Better conflict management and collaboration
- Enhanced decision-making processes
- Increased organizational influence and credibility
Key Takeaways:
Participants will acquire:
- Advanced influence and persuasion techniques
- Strategic negotiation frameworks
- Tools for managing difficult conversations and resistance
- Leadership communication strategies for complex environments
- Skills for influencing decisions and driving change
Training Methodology:
This program applies high-impact executive learning methodologies, including:
- Expert-led lectures and knowledge sharing
- Real-world negotiation simulations
- Leadership communication exercises
- Case study analysis from global organizations
- Role-play negotiation scenarios
- Group discussions and collaborative learning
- Strategic problem-solving workshops
Practical Exercises & Learning Activities:
Participants will engage in:
- Negotiation simulations
- Influence mapping exercises
- Strategic communication planning
- Conflict resolution workshops
- Persuasion practice sessions
- Stakeholder engagement simulations